Backline Supply

02 / FAQ

Questions we get asked.

Nothing. We buy the machine, stock it, service it, and handle the payment system. You provide the space and the outlet.

About 3½ feet wide and 3 feet deep, plus 6 inches of clearance behind it for airflow. It needs one standard 120V outlet and an indoor, climate-controlled spot.

No. Thirty days’ notice, either direction. We’d rather earn the spot by keeping it stocked.

On a set schedule based on how fast product moves at your location. Our machines report what’s running low, so we’re not guessing.

Yes. Tell us what your people want and we stock it. Ask us to pull something and it’s gone next visit.

Call or text 309-635-3382 and you reach an owner. We handle repairs and service ourselves.

Our machines have guaranteed delivery, so if a product doesn’t drop, the customer isn’t charged. If something still goes wrong, have them call or text us and we’ll sort it out.

Yes. Water, granola bars, nuts, trail mix, and other options are part of a standard lineup, and we’ll weight it however your location wants.

Probably not. National operators usually won’t take an account under a hundred people. That’s the size we’re built for.

Bloomington-Normal, Lincoln, Logan County, McLean County, and the I-55 corridor.

Every machine takes cards, Apple Pay, and Google Pay, along with cash.

Still have a question? Let’s talk about your location.

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